Subscription Terms (Royal Pass)

1. The Royal Pass

The Royal Pass is an optional auto-renewing subscription that unlocks premium features described in the in-app store at the time of purchase, which currently include exclusive cosmetics, profile flair, priority features, and a monthly allowance of 5 Crown Shields. Benefits may change over time; we will provide reasonable advance notice of any material reduction and, where required by law, allow you to cancel before the change takes effect.

2. Pricing, Currency & Taxes

Prices are displayed in your local currency where supported and, for EU/UK consumers, are shown inclusive of applicable VAT/GST. Prices may vary by country and platform and may change. Any price change for an existing subscriber will be communicated at least 30 days in advance, and you may cancel before the change takes effect. You are responsible for any additional taxes required by your jurisdiction.

3. Billing, Auto-Renewal & Renewal Reminders

• Subscriptions begin upon purchase and renew automatically at the end of each billing cycle (e.g., monthly or annually) at the then-current price until cancelled.
• Payment is charged to your selected payment method or to your Apple ID / Google Play account for in-app purchases.
• You will not be billed if you cancel at least 24 hours before the end of the current period.
• California residents: Consistent with California's Automatic Renewal Law, we disclose auto-renewal terms clearly before purchase, obtain your affirmative consent, send an acknowledgement, and provide an easy online cancellation method.
• EU / EEA residents: For annual subscriptions, we send a renewal reminder at least 14 days before automatic renewal, in line with local consumer-law requirements.

4. Cancellation

• Apple App Store: cancel via Settings → [Your Name] → Subscriptions on your iOS device.
• Google Play: cancel via the Play Store app → Profile → Payments & subscriptions → Subscriptions.
• Web (Stripe): cancel from Settings → Wallet & Billing or via the customer portal link in your receipt.
• Cancellation takes effect at the end of the current paid period. You retain access until then.

5. Free Trials & Promotions

If a free trial is offered, you must cancel before the trial ends to avoid being charged. Trial eligibility is determined by us and the relevant platform; only one trial per user per product unless otherwise stated. Introductory pricing reverts to the standard price at the end of the promotional period, disclosed before you purchase.

6. Refunds & Right of Withdrawal

Except as required by applicable law or by Apple / Google's policies, subscription fees are non-refundable. Purchases made through the App Store or Google Play must be refunded through those platforms.

EU / EEA / UK consumers have a statutory 14-day right of withdrawal for distance-purchased digital services. By purchasing the Royal Pass and expressly requesting that we begin providing the digital content immediately, you acknowledge that (a) performance begins during the withdrawal period at your request, and (b) you lose the right of withdrawal once performance has begun with your consent, to the extent permitted by local law. Where the right of withdrawal still applies, contact support@crownmemedia.com with subject "Withdrawal Request."

7. Chargebacks & Payment Disputes

Please contact us before initiating a chargeback so we can resolve billing issues quickly. Chargebacks that we determine to be abusive or fraudulent may result in the loss of Virtual Items associated with the disputed purchase and, in repeat cases, account suspension.

8. Founder Program

The Founder Program is a limited recognition tier tied to your subscription. It confers cosmetic and status benefits only, is subject to availability, and grants no equity, revenue share, security, voting right, or ownership interest in CrownMe Media. Founder status may be revoked for violations of our Terms or applicable law.

9. Changes

We may change these Subscription Terms; material changes will be communicated at least 14 days in advance and, where required, prior consent will be obtained before the change applies to existing subscribers.

10. Contact

Billing questions: support@crownmemedia.com